Crime Scene & Trauma Cleaning
Certified, biohazard-trained crews ready to attend once the scene is released - restoring properties safely and discreetly, with the documentation insurers and landlords need.
Confidential line · Unmarked vehicles · Insurance-claim documentation.
24/7 Response
Crew mobilised within hours
PHE Protocols
Bloodborne pathogen trained
Unmarked Vans
Discreet attendance
Insurer-Ready
Documented evidence pack
Certified & Trained
HSE Compliant
Licensed chemical use
IPAF Trained
Powered access operators
Overview
Crime scene cleaning - properly called trauma scene biohazard restoration - is the controlled decontamination of a property after a violent incident, suicide, undiscovered death, or other event involving the release of blood, bodily fluids or biological material. Police forensic teams do not clean the scene; that legal and practical responsibility falls to the property owner or family, and it requires certified biohazard protocols.
We are called by families immediately after police release a scene, by landlords whose tenants have been involved in an incident, by housing associations responding to community trauma, by insurers and loss adjusters coordinating claim responses, and occasionally by employers handling workplace incidents. Every call is handled in confidence and without judgement.
The scene becomes our responsibility as soon as Merseyside Police, Cheshire Police or the relevant authority hands it back. Speed matters - biological material denatures rapidly, porous surfaces absorb contamination, and decomposition products penetrate plasterboard, sub-floor and joists within hours. We mobilise crew within 2–4 hours of release, 24/7.
Untrained cleaning of a trauma scene is dangerous (bloodborne pathogens - HIV, hepatitis B and C, prion diseases - remain viable for hours to days), legally exposing (improper biohazard disposal is a Hazardous Waste Regulations offence), and almost always emotionally devastating for family members. Specialist crews exist so that families and landlords do not have to do this themselves.
Guide Pricing
Guide prices only. Final cost depends on access, volume, hazard level and site survey. Contact us for a free written quote.
| Job Type | Typical Scope | Price From |
|---|---|---|
| Call-out | Initial attendance and on-site assessment | From£500 |
| Standard scene | Single area, post-police release | From£800 |
| Complex scene | Multi-room, heavy contamination, deodorising | From£1,800 |
| Major incident | Structural decontamination, full property strip-out | From£3,000+ |
Prices exclude VAT. Crime scene work is quoted on a per-incident basis after a discreet on-site assessment. Insurer-paid claims invoiced direct.
What Happens If It's Left
What people don't realise about trauma scenes is how quickly the situation worsens - and how invisible the worst of it becomes.
Hepatitis B remains infective on dry surfaces for up to seven days. HIV, hepatitis C and a range of bacteria are present in any biological release. Domestic cleaning products do not deactivate them.
Blood and fluids penetrate carpet underlay, sub-floor, plasterboard skirting and tile grouting within hours. Surface-only cleaning leaves the contamination in place - it just becomes invisible.
Undiscovered death scenes generate volatile organic compounds (cadaverine, putrescine) that bind to plasterboard, paint and fabric. Standard air fresheners mask the odour for hours, then it returns - properties are sometimes uninhabitable for months without proper remediation.
Trauma waste is Category B hazardous waste under HW Regulations 2005. Disposal in domestic bins is a criminal offence and routinely results in prosecution and tracing back to the source property.
Family members who attempt to clean a scene themselves frequently develop acute stress reactions and post-traumatic symptoms. This is not a job that can be done while grieving, and it should not be expected of anyone.
Our Process
Direct line to Shaun, day or night. We confirm property access, incident type (broadly), scene release status and family / landlord contacts.
Crew dispatched within 2–4 hours of scene release across the Wirral, Liverpool and Cheshire. Two-person team minimum, full PPE and RPE, biohazard containment kit.
Affected area is sealed from the rest of the property. Photographs taken for the evidence pack (with sensitivity). Affected surfaces and substrates assessed for porosity and penetration.
Saturated soft materials (carpet, underlay, mattresses, plasterboard) are removed under Category B hazardous waste protocol. Hard surfaces are HEPA-vacuumed and treated with EN 14476-certified virucidal disinfectants.
Where decomposition odour has penetrated, we use ozone or hydroxyl generation, sealing of affected substrate, and where required removal and replacement of contaminated plasterboard and timber.
ATP swab testing on critical surfaces (commercial / insurer jobs), photographic evidence pack, hazardous waste consignment notes, and a written completion certificate.
Why It's Worth Doing Properly
Every benefit below is something you can measure, document or hand to an insurer - not a slogan.
The single most important benefit - families are not exposed to the scene, the materials, or the disposal process.
Surface cleaning leaves the contamination behind. Proper remediation removes affected substrate and decontaminates what remains - the property is genuinely safe afterwards.
Photographic evidence, scope of works, materials removed and decontamination certification - formatted for direct submission to loss adjusters.
Crew mobilised within hours of scene release, day or night, across the Wirral, Liverpool and Cheshire.
Unmarked vehicles, plain PPE, no signage. The street and the neighbours don't need to know what has happened.
All trauma waste handled under hazardous waste consignment notes - no exposure for the property owner or family.
In Detail
Trauma scene work covers a range of incident types. Here's how each is handled in practice.
Assaults, stabbings and other violent incidents typically involve concentrated blood release in a localised area. Process focuses on containment, removal of saturated materials, and full surface decontamination - usually completed in a single day.
Handled with the highest possible sensitivity to the family. We coordinate timing around family wishes, work with discretion regarding visible activity from the street, and provide a documented but sensitively-worded completion report.
Properties undiscovered for more than 24–48 hours present decomposition products that have penetrated soft furnishings, carpet, sub-floor and plasterboard. These jobs frequently require partial strip-out and reinstatement - handled in coordination with our environmental cleaning service.
Blood and fluid release on highways, workplaces or commercial premises - handled in coordination with the responsible authority or employer, with site-safety paperwork issued before re-entry.
Discovered drug paraphernalia in stairwells, communal areas or abandoned properties - handled under our biohazard service with controlled sharps containers and hazardous waste consignment.
We coordinate with police family liaison officers, the coroner's office, and funeral directors to ensure the scene is handed back in a state the family does not have to face.
Within 2–4 hours of scene release across the Wirral, Liverpool and Cheshire, 24/7. Earlier mobilisation is usually limited only by police release, not by us.
Most household buildings policies include accidental damage cover that extends to trauma cleaning, and many include explicit biohazard cover. We provide insurer-formatted documentation as standard - and many of our jobs are paid directly by the insurer rather than the family.
From £500 for the initial call-out and on-site assessment. Full scenes typically run £800–£3,000+ depending on extent and substrate penetration, with major incidents involving strip-out quoted individually. We provide written quotation as part of the on-site assessment.
Not from us. Unmarked vehicles, plain PPE, no signage on site, no comment to any third party. We treat every job as if it were a member of our own family's.
The police lead the scene-release process. We attend once the scene is formally released, and we coordinate with the family liaison officer where one is appointed.
Affected porous materials (carpet, underlay, plasterboard, mattresses) are removed as Category B hazardous waste under consignment notes and incinerated at an authorised hazardous waste facility.
Yes - many of our jobs are second-pass restorations after surface-only cleaning. Persistent odour indicates substrate penetration, and proper remediation almost always requires removing and replacing the affected fabric.
Yes - call Shaun directly. The line is confidential, there is no obligation, and we will not call back the family or anyone else without your explicit permission.
Related Services
Areas We Cover
Ready when you are
24/7 confidential line. Crew mobilised within hours of scene release. No questions, no judgement.
