In Detail
Methods, materialsand the situations we handle.
Load-based collection isn't a lesser version of skip hire - it's a different, more flexible system. Here's exactly how loads, restricted items and paperwork are handled.
How load sizes work
We price by quarter, half and full van load rather than skip yardage. A quarter load suits a single room or a few items of furniture; a half load covers a typical garage or garden clearance; a full load handles a house-worth of general rubbish. We give a realistic estimate on the phone and confirm it on arrival before loading starts, so the price is agreed before we touch anything.
Items we can't take in a mixed load
Asbestos (bonded or friable), gas canisters, pressurised cylinders, and liquids such as paint, oil, chemicals or fuel cannot go into a general mixed load - mixing them risks contaminating the whole collection and is against the conditions of our waste carrier licence. If we spot these on arrival, they're identified, left separate and quoted for a dedicated, correctly licensed collection instead, so the rest of your rubbish still goes on schedule.
Plasterboard - always a separate stream
Plasterboard produces hydrogen sulphide gas if it's landfilled alongside biodegradable waste, so it must legally be segregated and sent to a facility that accepts it separately. We keep it apart on-site and route it accordingly - it's never mixed into a general rubbish load.
Upholstered furniture and POPs
Since 2023, upholstered domestic seating (sofas, armchairs, some mattresses) is treated as waste containing Persistent Organic Pollutants (POPs) from historic flame-retardant treatments, and by law it can't be mixed with general waste - it must be collected and disposed of via a specific high-temperature incineration route. We collect it as a separately identified stream, which is why it carries a per-seat surcharge rather than being folded into standard load pricing.
Recycling diversion
Loads are taken to permitted transfer stations where they're actively sorted rather than tipped straight to landfill - metals, wood, cardboard, textiles and WEEE items are pulled out for recycling or reuse wherever the material allows. We can confirm the receiving facility for any job where you need that detail for your own records.
Transfer notes and your duty of care
Every collection is accompanied by a Waste Transfer Note recording what was collected, when, by whom, and where it's going next. This is the document that discharges your legal duty of care under Section 34 of the Environmental Protection Act 1990 - keep it, because the responsibility for your waste doesn't end when the van drives off unless you can prove it went to a licensed operator.